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In this video, we’ll share some valuable tips on how to improve customer experience in your gutter cleaning business.
If you want to keep your customers happy and satisfied, it’s important to streamline your business operations and offer convenient services. Here are some ways to do it:
– **Easy and Fast Invoicing**: Use online invoicing tools to quickly send invoices to your customers after completing a job. This will show your customers that you’re efficient and professional.
– **Scheduling Jobs**: Use scheduling software to schedule jobs in advance and keep track of upcoming appointments. This will help you avoid double bookings and ensure that you’re always on time.
– **Sending “On the Way” Text Messages**: Keep your customers in the loop by sending “on the way” text messages when you’re en route to their location. This will help them plan their day and know when to expect you.
– **Before and After Photos**: Take photos of the gutters before and after cleaning to show your customers the work you’ve done. This will give them peace of mind and a sense of satisfaction.
– **Quick and Fast Estimates**: Use online estimation tools to quickly provide your customers with an estimate for the job. This will save both you and your customers time and make the process more efficient.
By implementing these tips, you can provide a better customer experience and stand out from your competitors. Watch our video to learn more!